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GDPR Privacy Notice

General Data Protection Regulation

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1. Personal Data We Collect

We may collect the following information when you make a reservation or communicate with us:

  • Full name

  • Contact information (email, phone number, address)

  • Driver’s license details

  • Auto insurance information

  • Reservation details and payment information

  • Any documents or photos you voluntarily provide

2. Purpose of Processing

We process your personal data for the following purposes:

  • To create and manage your reservation

  • To verify identity and insurance requirements

  • To communicate with you before, during, and after your stay

  • To comply with legal, tax, and safety obligations

  • To protect our property, prevent fraud, and manage security deposits

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity: To fulfill your rental agreement

  • Legal obligation: Compliance with tax, safety, and record‑keeping laws

  • Legitimate interests: Protecting our property and ensuring safe rental operations

  • Consent: When you voluntarily provide optional information

4. Data Sharing

  • We do not sell your personal data. We may share information only with:

  • Payment processors

  • Insurance providers (if required for claims)

  • Law enforcement (only when legally required)

  • Service vendors assisting with towing or support

5. Data Retention

  • We retain your information only as long as necessary to:

  • Fulfill your reservation

  • Meet legal and tax obligations

  • Resolve disputes or claims

  • After this period, your data is securely deleted or anonymized.

6. Your Rights

  • Under GDPR principles, you may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data (where legally permitted)

  • Restriction of processing

  • A copy of your data in portable format

  • To exercise these rights, contact us at: campers@lakemacrvrentals.com

7. Data Security

  • We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. International Users

  • Our business operates in the United States. By submitting your information, you acknowledge that your data may be processed outside the EU/EEA in accordance with this notice.

9. Contact Information

  • For questions about this privacy notice or your data rights, contact: Lake Mac RV Rentals Email: campers@lakemacrvrentals.com  Phone: 308‑289‑6769

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Privacy Policy

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Last Updated: 2025 Lake Mac RV Rentals

Lake Mac RV Rentals (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit a reservation, or communicate with us.

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1. Information We Collect

We may collect the following types of information:

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1.1 Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Driver’s license information

  • Auto insurance information

  • Reservation details

  • Payment information (processed securely through third‑party providers)

  • Any documents or photos you voluntarily submit

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1.2 Automatically Collected Information

When you visit our website, certain data may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and similar tracking technologies

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2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage reservations

  • To verify identity and insurance requirements

  • To communicate with you before, during, and after your stay

  • To process payments and security deposits

  • To comply with legal, tax, and safety obligations

  • To protect our property and prevent fraud

  • To improve our website and services

We do not sell your personal information.

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3. Sharing Your Information

We may share your information only with:

  • Payment processors

  • Insurance providers (if required for claims)

  • Towing or service vendors assisting with your rental

  • Law enforcement or regulatory agencies when legally required

  • Website or booking platform providers (such as Wix)

These parties are permitted to use your information only as necessary to provide their services.

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4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no online system can guarantee absolute security.

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5. Data Retention

We retain your information only as long as necessary to:

  • Complete your reservation

  • Meet legal, tax, and accounting requirements

  • Resolve disputes or claims

  • After this period, your data is securely deleted or anonymized.

6. Your Rights

  • Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (where legally permitted)

  • Request restrictions on how your data is used

  • Request a copy of your data in portable format

  • To make a request, contact us at: campers@lakemacrvrentals.com

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7. Cookies & Tracking Technologies

  • Our website may use cookies to:

  • Improve site performance

  • Analyze website traffic

  • Enhance user experience

  • You may disable cookies through your browser settings, though some features may not function properly.

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8. Third‑Party Links

  • Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

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9. Children’s Privacy

  • Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

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10. International Users

  • If you access our website from outside the United States, you acknowledge that your information may be processed in the U.S., where privacy laws may differ from your home country.

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11. Changes to This Policy

  • We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision.

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12. Contact Us

  • If you have questions about this Privacy Policy or how your information is handled, contact:

  • Lake Mac RV Rentals Email: campers@lakemacrvrentals.com Phone: 308‑289‑6769​

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